Alan from Japan Travel Specialist organised our trip to Japan in March 2020.
He was recommended to us by a friend and we were not disappointed. Alan listened to what we wanted to do as well as suggesting wonderful places to travel and his communication was amazing.
The itinerary he produced was so detailed it made everything so much easier for us and the other couple we were travelling with.
We were in Japan when the pandemic really started and Alan was such a enormous help in uncertain times, calling us from Australia and assisting us where he could. He basically comforted us to ensure our holiday was a great experience.
We did book our flights through an internet company which we regretted as they could not be contacted when we needed to speak to them about getting home on an earlier flight. Alan was there for us and did everything in his power to help us.
We were worried about not getting a flight back to Australia and Alan talked us through our options in a very methodical way to ensure we continued to enjoy our time right to the end and get a flight home.
Everything turned out fine in the end and we had an amazing holiday due to Alan’s terrific help and would definitely use Alan again and encourage others to use this company.
Graeme and Julie Morgan
Graeme and Julie Morgan
I first went on a trip to Japan organised by Alan Gibson in 2004 when I went with my son’s school. I was so enthralled with the experience that I have travelled back about 16 times over the years , sometimes with friends , sometimes with family, but more often by myself . My last trip was in 2019 . I have always found that each trip itinerary Alan Gibson put together for me to be one carefully considered and tailored to my desire for the adventures of Japan. I have travelled to the most wonderful places in comfort , with travel plans and bookings that have never let me down , all done for a fraction of the cost other companies would charge .
I have confidently recommended Japan Specialists and Alan Gibson to numerous friends, who also have enjoyed the service and experienced the wonders of Japan .
James (Jim) Coates
I travelled to Japan in April this year with Japan Specialist and found them excellent. Compared with other travel agents I have used before, they were very knowledgeable, helpful, patient and flexible. With their help I could plan exactly what I wanted. Thank you so much for making my trip to Japan so enjoyable & memorable. Without doubt I will use them again when I travel to Japan.
Alan organised our family Japan trip - 7 people to 8 different destinations over 3 weeks. He was amazing, with everything done to the finest detail, including maps, directions, train timetables, hotel bookings and so on. Somehow he also managed the budget so that we stayed in exactly the kind of places we would have chosen, and I was delighted with final cost, which was what I had expected to pay if I had done all the organising myself. He knows the country, and he knows some great tips of where to stay and where to go, so if you're planning a trip, I would highly recommend asking Alan to organise it for you. We will certainly be using him for our next trip!
Sarah Jones and Nick Carr
Alan prepared our itinerary for our much anticipated trip to Japan in March 2020. His attention to detail was second to none. Each day was clearly mapped out - train times, platforms, recommendations of places of interest, restaurants. Our accommodation was all booked and organised (we even had gelato delivered by Alan to our hotel in Osaka!).
He ensured that we visited many beautiful places and got to experience the Japanese culture firsthand. While enjoying our trip, Australia was placed into lockdown due to Covid19 and we learnt that JAL had cancelled their Tokyo to Melbourne route. The only part of our trip that we did not book with Alan was our flights. We booked these through an online agent. We were unable to contact them or JAL to get some clarity on how we were to return to Australia. Alan stepped up to the plate and assisted us to navigate through this difficult time. He certainly went above and beyond and proved that a knowledgeable, ethical travel agent is definitely the only way to book all aspects of a holiday to ensure peace of mind. Thank you Alan. We look forward to working with you for future travel.
Denise and Neil Huxtable
Denise and Neil Huxtable
Our family have enjoyed 4 life changing trips to Japan in recent years.
These trips were fully organised by Alan Gibson at Japan Specialist Travel.
We wanted largely independent travel but being busy people didn’t have the time to put it together. That’s where Alan comes in. His knowledge and care for each trip is meticulous. He consults with us in detail so each trip, and we have now largely been to most areas of Japan, move smoothly and enabled us to see and experience thing’s the way we wanted.
We travel extensively every year and always only use travel agents who have great local knowledge, are comprehensive and kind.
Alan fits that description and combine that with our favorite travel destination you can be sure we will continue to enjoy everything Japan has to offer.
Eric, Alicea, Josh and Maddie Tay, Melbourne
I have been a regular visitor to Japan over the years and I have found Alan at Japan Specialist Travel very helpful because of his comprehensive knowledge of Japanese accommodation, the airlines and train services and the very important geography of the country. It does not seem to matter whether you want to see a major tourist attraction or a small town. They are able to create and book suitable trip to suit your needs. Japan Specialist has proved very helpful in providing information on essential issues and this is advice not always to be found in travel guides which I have a few of. They always meets my needs in journeys to Japan and I feel confident that other are likely to agree with me. - John Waters, Canberra